Terms & Conditions
1. Acceptance of Terms
By accessing this website, requesting a quotation, booking a service, or purchasing any product or service from MAA Fire Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
2. Services
We provide professional fire safety products and services including but not limited to:
Fire Extinguisher Refilling & Recharging
Fire Hydrant Systems
Sprinkler Systems
Fire Alarm Systems
Fire Suppression Systems
Fire Pump Installation
Fire Safety Equipment Supply
Annual Maintenance Contracts (AMC)
Inspection & Testing
Fire Safety Consultation
Service availability may vary depending on location and project requirements.
3. Quotations
All quotations are:
Subject to site inspection where applicable.
Valid only for the period mentioned in the quotation.
Subject to availability of materials.
Exclusive of taxes unless otherwise specified.
We reserve the right to revise quotations if project scope changes.
4. Orders & Confirmation
Orders become valid only after:
Customer approval
Required advance payment (if applicable)
Confirmation from MAA Fire Services
We reserve the right to reject any order without obligation to provide reasons.
5. Pricing
Prices displayed on the website are subject to change without prior notice.
Actual pricing may vary depending upon:
Site conditions
Product specifications
Installation requirements
Transportation
Government taxes
6. Payments
Payment terms shall be as agreed in the quotation or invoice.
Late payments may result in:
Delay of service
Suspension of AMC support
Additional charges where applicable
7. Installation Services
Customers are responsible for providing:
Safe site access
Electrical supply (if required)
Civil readiness
Necessary permissions
Delays caused due to customer-side issues may affect delivery schedules.
8. Annual Maintenance Contract (AMC)
AMC includes only the services specifically mentioned in the agreement.
AMC does not include:
Replacement due to physical damage
Misuse
Fire incidents
Vandalism
Natural disasters
Unauthorized modifications
9. Fire Extinguisher Refilling
Refilling services are performed using approved methods and suitable extinguishing agents.
Customers are responsible for:
Providing genuine cylinders
Ensuring cylinders are not damaged beyond repair
Verifying service completion before acceptance
10. Product Warranty
Manufacturer warranties apply wherever applicable.
Warranty does not cover:
Improper installation by third parties
Misuse
Negligence
Unauthorized repairs
Physical damage
Natural wear and tear
11. Customer Responsibilities
Customers agree to:
Provide accurate information.
Allow safe access to installation sites.
Follow all operating instructions.
Conduct regular inspections as recommended.
12. Intellectual Property
All content on this website including:
Logos
Images
Graphics
Icons
Text
Design
Layout
is the property of MAA Fire Services and may not be copied, reproduced, modified, or distributed without written permission.
13. Website Usage
You agree not to:
Misuse this website
Attempt unauthorized access
Upload malicious software
Copy website content
Interfere with website operation
14. Third-Party Links
Our website may contain links to third-party websites for your convenience.
We are not responsible for:
Their content
Privacy practices
Products
Services
15. Limitation of Liability
MAA Fire Services shall not be liable for:
Indirect damages
Business interruption
Loss of profits
Data loss
Delays caused by force majeure
Customer negligence
Our liability shall be limited to the value of the service or product supplied.
16. Safety Compliance
Customers must ensure that all installed fire safety systems are periodically inspected and maintained in accordance with applicable fire safety regulations.
Failure to maintain fire safety equipment may affect system performance.
17. Force Majeure
We shall not be responsible for delays or failures caused by:
Natural disasters
Floods
Fire
Government restrictions
Labor disputes
Transportation disruptions
Pandemic situations
War
Power failures
18. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time.
Updated versions will be posted on this website with the revised effective date.
19. Governing Law
These Terms & Conditions shall be governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts where MAA Fire Services operates.
20. Contact Us
For any questions regarding these Terms & Conditions, please contact us through the contact details provided on our website.